Introduction | Becoming People & Planet Positive | Stakeholder engagement | Sustainability governance | SDG index Healthy & sustainable living - Our circularity agenda - Our climate agenda - Regenerating resources - Fair & equal - IWAY Global survey of drivers’ working Securing seafarers’ rights in the IKEA supply conditions in the IKEA supply chain chain For the second time, we conducted Drivers’ In FY23, to address the topic of seafarers’ rights Voice – a global, anonymous survey of and wellbeing, we began to develop ocean truck drivers in the IKEA supply chain. From carrier requirements to ensure decent work for IKEA distribution centres and stores to our seafarers on vessels and ships in the IKEA value suppliers, the survey covered 90 locations chain. The requirements are being developed in across 20 countries, capturing responses collaboration with our ocean transport service from over 2000 truck drivers. providers and other external stakeholders and We found the majority of drivers view follow the Maritime Labor Convention and other their experience with IKEA driver facilities applicable maritime conventions. positively. In comparison to the previous These requirements will be applicable to ocean survey, participants reported fewer delays Improving road safety transport service providers and will be introduced Promoting human rights waiting for goods to be loaded. to our business partners during FY24. Based on the feedback from Drivers’ Road safety is fundamental to IKEA supply Promoting human rights includes working Voice, we are now addressing potential chain operations. We recognise our shared together with partners (page 57) and improvements at individual IKEA locations. responsibility to contribute towards the UN Building our approach to ethical handling of contributing to public discussion with our To tackle industry-wide challenges, we also Sustainability Development Goal of halving data and digital technologies perspectives. continue our work with the Responsible the global number of deaths and injuries Data and digital technologies come with In April 2023, Inter IKEA Group joined more Trucking Initiative – a collaboration with from road crashes by 2030. increasing ethical, regulatory and human rights than 40 other companies, businesses, and other shippers and transport providers This year, together with one of our transport considerations. We have committed to a human- networks in rea昀케rming our support for the EU's Corporate Sustainability Due Diligence committed to addressing social risks and and logistics service providers and 昀椀ve centric approach for our digital touchpoints and working conditions of truck drivers. sub-contractors, we piloted a road safety data-driven processes and have been developing Directive (CSDDD), promoting and respecting management system in Vietnam to better this across the IKEA business in FY23. human rights in line with international understand driving behaviour within IKEA We started to set requirements for the standards of the UNGPs and the OECD goods transport and engage drivers on road Guidelines for Multinational Enterprises. safety topics. responsible adoption of arti昀椀cial intelligence and robotics for automation, began developing In December 2023, the EU agreed to a position In addition to improving drivers’ road features in our digital interfaces for people to adopt the CSDDD marking, a breakthrough safety awareness, the project also involved for the critical issues of child labour, slavery, with disabilities or impairments, and identi昀椀ed company leaders and led to the creation of guidelines for online personalisation. During labour exploitation, pollution, environmental an internal road safety management system. FY24, we will continue to learn, partner and degradation and biodiversity loss. Through systematic engagement, we create develop to ensure the ethical handling of data a foundation for reducing risks to drivers and and digital technologies. other road users. 49 - IKEA SUSTAINABILITY REPORT FY23